Refund Policy
All sales of ProxyNova services are final. We do not offer refunds, returns, or exchanges for any purchases made through our platform, except as required by applicable law.
Service Availability
By purchasing our services, you acknowledge that you have reviewed our service descriptions, terms, and conditions. We make every effort to ensure our services are available and functioning as described.
Exceptions
Refunds may be considered only in the following exceptional circumstances:
- Duplicate charges due to technical errors on our part
- Service unavailability for extended periods (more than 48 hours) due to our technical issues
- As required by applicable consumer protection laws in your jurisdiction
Dispute Resolution
If you believe you are entitled to a refund under the exceptions listed above, please contact our support team at support@proxynova.cc with detailed information about your request. All refund requests will be reviewed on a case-by-case basis.
Contact Information
For questions about this policy, please contact us at support@proxynova.cc